In the summer of 2022, Zoom announced an upcoming requirement that all users will need to keep their installed application within 6 months of the current release. The deadline for this change is set for February 4, 2023. This policy was set due to issues that were happening when a broad mixture of Zoom application versions joined the same meeting at the same time. This is a world-wide requirement and the College has no means or desire to override this policy.


This policy will not have any impact on your Endicott issued Zoom account; or any scheduled meetings; or any cloud recordings. If your Zoom version is 5.10.2 or older, you will be able to open and log into the Zoom app on your device, but you will be unable to connect to any Zoom meeting or webinar starting on February 4th. CLICK HERE <== for the steps on how to check for Zoom updates. If the installed version of the app is too old to adhere to this policy, you will have to run the update. If the version is within the acceptable version window, you will be given the option to update.


It is strongly recommended that you take a moment to follow the steps below to engage the automatic check. The default settings in Zoom leave it to the end users to check for updates, the steps below turn on an automatic check and give you the option to install immediately or later.



How to enable automatic updates and set update cadence

By default, automatic update is enabled in standard installation packages (EXE, DMG), and disabled in mass distribution packages for managed systems (MSI, PKG). This can be manually controlled in the desktop client settings.

  1. Sign in to the Zoom desktop client.
  2. Click your profile picture, then click Settings.
  3. On the General tab in the Zoom Updates section, click the check box to enable/disable Automatically keep Zoom up to date.
  4. Click the dropdown menu to select how often you would like to have updates installed:
    1. Slow: (Default) Provides fewer updates and better stability.
    2. Fast: Provides the newest features and updates.

Update cadences

Below is more information about the update cadences and how those will impact your desktop client:

Fast: For users that are interested in the latest features and functionality, select this option to get updates sooner and more frequently. Zoom typically releases client updates on a monthly cadence. Upon release, the new client will be distributed to a percentage of random users on the fast track each day. 

Slow: For users that want less frequent changes and a more mature feature set, select this option. Slow is the default for both individual and managed users. Zoom will determine if/when a new version is promoted to the Slow track based on telemetry and internal metrics.

Regardless of which track is chosen, the update is only installed when…

  • Your device has be selected as one of the random devices eligible to upgrade that day
  • Your Zoom desktop client has been restarted

Note: In the event that Zoom needs to provide a security update to the Zoom desktop client to keep users safe, those updates will be distributed to the entire audience simultaneously.