Unlike previous phones deployed at the College, the new Avaya J100 Series IP handsets are designed to give the end-user greater flexibility and control over their communication experience. As a result, your handset button configuration and preferences are no longer tied to a single physical phone but rather keep those items in a "Unified Communications" user account -- the same account that allows you to log into your Avaya softphone. Please follow the steps below to log into your handset.
Logging Into a Handset
- At the screen below, please enter your Avaya UC user credentials (will be the same as your Avaya softphone)
- Username: Your 4-digit extension (e.g., 5555)
- Password: Your UC user credentials, typically your extension twice (e.g., 55555555)
- Press Enter to log in -- your phone will download your handset configuration
Log Out of a Handset
- Click the "hamburger" button (3 horizontal lines - Labeled 1st)
- Choose Applications
- Select Log Out
- Confirm Log Out