What happens if I receive Financial Aid and no longer need a payment plan?
If you’re on a payment plan with Nelnet and you later receive enough financial aid to either pay your account in full or that creates a credit on your student account, cancel the payment plan with Nelnet directly. Students won’t have their credit balance refunded to them if they have an active Nelnet payment plan.
If you do not cancel your payment plan, a refund will be issued to the student, once the payment plan has been completed.