As our campus email services are hosted in Gmail, sometimes if you are already currently signed into a personal Gmail account you might be automatically signed into that account. To fix this:  1. In your personal Gmail account, click on your google account in the upper righthand corner of your screen 2. Click on add another account 3. Sign in with your Endicott email address and the password you just set up 4. You are all set and you can toggle back and forth between both your personal and student e-mail account

If you actively engaged with a phishing attempt in any way such as sharing personal information, submitted your password into a web browser, exchanged any text messages, or any other interactions where information security may be compromised, please file an incident report here: https://endicott.freshservice.com/support/catalog/items/67 When dealing with suspected phishing emails, the first thing to do is to report it via Google’s built in report Phishing button. You can find this button by selecting the “More” option in the top right of an individual email which is denoted by three vertical dots as shown in the image below. This will submit the email for review by our Google admins who can take additional actions such as blocking the sender and deleting the offending email from another user’s inbox. Once the offending email has been submitted via this method, if you have any additional concerns or questions please submit a Freshservice ticket here: https://endicott.freshservice.com/a/tickets/new Note: Report Phishing is a separate action from the “Report Spam” button found above an email. The two options serve different purposes and generate different alerts in our system.

How to set up MFA:    1. Log into your Endicott Gmail account and on the top right-hand corner of the page, click on your photo (if you have one there) or the first letter of your name, next to the Endicott logo.    2. Select “Manage your Google Account”    3. On the left-hand side in the navigation panel, select Security.     4. Under “How you sign in to Google,” select 2-Step Verification    5. On the next page, choose Get Started      6. Enter your phone number to start the setup of MFA. You can choose a text message or phone call for this step. This is just to verify this if your phone number. Enter the code to connect your account to your phone number and click Next.  7. On the next screen, click Turn On