If you would like to save a list of Zoom meeting attendees, follow these steps. Step 1 - Go to endicott.zoom.us and sign into your account. Step 2 - On the left side of the window, click Reports. Step 3 - Select Usage. Step 4 - Enter a date range and click Search or find the meeting in the list shown. Step 5 - Click the number of participants associated with the meeting. This will open a window listing all participants of the meeting. Also noted is the time that each participant entered and exited the meeting. Step 6 - If it is your desired to keep a copy of this information, click Export. This will automatically save a .csv file to your computer's Download folder. .csv files will open in Excel without needing conversion.

(CLICK HERE) for more info about the Meeting Passcode and/or Waiting Room requirement of September 27th, 2020. (CLICK HERE) for more info about Nonverbal feedback in Zoom. (CLICK HERE) for more info about Polling (CLICK HERE) for more info about meeting layout options in Zoom (CLICK HERE) for more info on how to join meetings with audio and testing audio devices (CLICK HERE) for more info about all kinds of audio, video and screen sharing options (CLICK HERE) for more info about useful hotkeys for Zoom calls (CLICK HERE) for more info about multiple people Sharing screens in Zoom (CLICK HERE) for more info about sharing computer content in Zoom (CLICK HERE) for more info about what Spotlight Video is and what it is best for (CLICK HERE) for more info about what Pin Video is and what it is used for (CLICK HERE) for more info about Zoom meeting security (CLICK HERE) for more info about Audio and camera settings in Zoom (CLICK HERE) for intro info for hosting Zoom meetings including Audio and camera settings (CLICK HERE) for more info on how to link your Zoom to Google Calendar (CLICK HERE) to view Zoom's page addressing recording layouts.

If you experiencing audio issues in a Zoom meeting, the first troubleshooting step is to run the built-in speaker and microphone test program. To run the speaker and microphone test, click on the up arrow to the right of the microphone icon located in the lower left corner of the Zoom window. Please note that all participants of the Zoom meeting will see you for the entire test and they will hear you once any microphone issue is resolved. This test does not remove you from the Zoom meeting. In case the issue is not at your end of the connection, it is recommended at at least 1 of the other meeting participants also runs this test at the same time. Once the up arrow is clicked, the audio menu will be shown. Towards the bottom of that menu will be an option for Test Speaker & Microphone... click that menu entry to begin the test. If the computer's speakers are muted when the test starts, the computer will be automatically given a command to turn that mute off. The computer volume will need to be manually adjusted. Once the test is started, the Zoom application will play a short but repeating ringtone. If you have adjusted the computer volume and can not hear the ringtone, Click the No button. If you click No, Zoom will change the speaker option to the next detected audio output device. Continue clicking No until you find a working option or Zoom asks if you want to being the test again, this indicates that all detected speakers have been tested. In most cases, Same as System will be the correct setting to use. Selecting Sames as System will tell Zoom to use the same speakers as the computer's default (if you can hear YouTube videos, you should get a positive result). Once you can hear the ringtone and it is at a comfortable volume level, click Yes. When you have indicated that you have a working speaker option, Zoom will change to what is called a Echo Test. Instead of a ringtone, you will need to speak a couple of words in order for the test to play what is said back to you moments later. There is a 2-4 second delay between you speaking and it being played back to you. Click Yes when you can hear yourself from the Echo Test, click Yes. If you do not hear yourself played back, Click No and Zoom will change to the next available audio input detected. After clicking Yes, the final screen will show the selected speaker and microphone in case you desire to note the devices for use in the future. You can click Finish or click the X in the top right corner to close the audio test. Once both the speakers and the microphone has been tested and are found to be working within Zoom, you will be fully returned to the meeting. If the problem continues, it is advised that any participant(s) having audio issues should check to see if their Zoom application is up to date. It is common for audio problems to occur when the Zoom app is out of date. (Click Here) to see the steps for updating Zoom. https://endicott.freshservice.com/support/solutions/articles/10000050351

All faculty/staff that have an active Endicott College email address also have a reservation for a fully licensed Zoom account. The Zoom account is not activated automatically, it does require the user to log into the account through the Endicott.Zoom.us web portal. The account activation must take place BEFORE attempting to link the Zoom account to a course in Canvas or the Google Suite. This document is not applicable to students that are issued Zoom accounts. Step 1 - Open your preferred web browser and go to endicott.zoom.us. Click on Sign In (the 3rd option down from the top in the center of the page) in  the bottom center of this page.     ** You will find an option to Download Client at the bottom of this page. Clicking this will take you to the download page where you can install the app on your computer for when you want to start joining and hosting Zoom meetings. ** Step 2 - The page will then change from a Zoom.us web address to an endicott.edu address. Enter your Endicott issued email address (with the @endicott.edu) and used the same password that is used for your email address. When entered, click Log In. Step 3 (Optional) - Now logged into endicott.zoom.us, you can click on  Profile located at the top of the menu list on the left side of the page. At the right of each section of your profile page, you will find the word Edit. By clicking Edit, you can alter many aspects of your account including the name that will be displayed on your account and your department. Do not change your Sign-In Password. At this point, it is advised that you check on your account's security settings. These settings are related to users joining Zoom Meetings. Click here for basic recommendations. Please note that some settings are locked in a certain way, and these locks are applied to all faculty/staff accounts. Step 4 - Scroll down to the bottom of the Endicott.Zoom.us webpage and under the Download heading, click Meetings Client. Your computer and the Zoom webpage will automatically identify the best install application for your computer (Mac or PC etc). Click the Blue Download button associated with Zoom Client for Meetings and follow the installation wizard. Step 5 - Once the Zoom application is installed, open the program and use the same login information as you use for your Endicott issued email account. Please note that if you check the box for Keep me signed in, you will only stay logged in for up to 5 calendar days at a time. You will be presented with the same login screen as depicted in Step 2. Your Zoom account is now fully ready to use. Please note that it is advised to check every 2 weeks or so if there are any updates available for your Zoom application. If the application becomes too out of date, you will start to have issues in meetings and once the application is far enough out of date, you will not be able to joint meetings at all.  Click here for the steps on how to check your Zoom application for Updates. Faculty users can now link their Zoom account to their Canvas Courses. Click here for those steps. One of the most common questions for new Zoom users related to addressing audio issues. AV recommends starting with the built-in speaker and microphone check in a Zoom meeting. Click here for steps. All Referenced material in this article are linked to the Solutions Database. Below are all of the links used: Zoom account security settings - https://endicott.freshservice.com/support/solutions/articles/10000048391-basic-menu-security-recommendations-for-preventing-zoom-bombings Check Zoom application for updates - https://endicott.freshservice.com/support/solutions/articles/10000050351 Linking Zoom accounts to Canvas - https://endicott.freshservice.com/support/solutions/articles/10000048019-connect-zoom-to-canvas-courses Testing your speaker(s) and microphone in Zoom - https://endicott.freshservice.com/support/solutions/articles/10000055830-testing-the-speakers-microphone-in-zoom

You should NEVER share your login information with anyone.  Listing a coworker as a Co-Host on a meeting that you booked on your account is one way of setting up a Zoom meeting for someone else. The drawback to this option is that your account is in use while that meeting is taking place. The recommended solution is to have the person that will be running the meeting(s) grant permission for another user to manage their Zoom schedule. The user that would like to have someone else book Zoom meetings for them must be the one following these steps. Step 1 -  Log into your college issued Zoom account through the endicott.zoom.us web page. Step 2 - On the left side of the page, click Settings under the Personal heading Step 3 - Select Meeting and then click Other at the bottom of the sub menu. Step 4 - Find the Schedule Privilege section and click Add Step 5 - Enter the full Endicott Zoom user email address that you would like to have the ability to book Zoom meetings for you. Click Save to apply the change. This concludes Part 1. Part 2 is performed by the person who is gaining permission to book meetings.

Note: You will need to have permission to book meetings on the user's behalf. You can access a tutorial on how to enable these permissions HERE Sign in to the Zoom desktop client. On the Home tab, click Schedule .This will open the scheduler window. Find the Schedule for section, found below the Topic section, and choose the user you want to schedule for from the drop-down menu. Adjust other meeting settings as needed.  Click Save to finish, and open up the calendar you have selected.