Get Connected to Wi-Fi at Endicott College (Overview)
Endicott College broadcasts three different Wi-Fi networks, each tailored to specific devices and users. Use this guide to determine which network is right for your device.
Important — Endicott prohibits the use of Wi-Fi extenders, cellular hotspots, or personal wireless routers in Academic Buildings and Residence Halls. These devices cause severe interference and degrade the network for everyone. Additionally, devices must support Wi-Fi 5 (802.11ac) or newer to connect in academic buildings.
EndicottWIFI
EndicottWIFI is the college's primary wireless network. It is designed for devices that support Enterprise Wi-Fi authentication (logging in with a username and password). Use this network for your laptop, smartphone, and tablet.
EndicottDEVICE
EndicottDEVICE is for devices that cannot log in with a username and password, such as Smart TVs, streaming sticks (Roku, Apple TV), and gaming consoles. Connecting requires generating a unique Personal Pre-Shared Key (PPSK). Gaming consoles that require Moderate NAT for online multiplayer must also be registered in the network portal.
EndicottGUEST
EndicottGUEST provides basic internet access for visitors to campus. It does not support bandwidth-heavy activities like online gaming. It is not intended for students, faculty, or staff. Visitors must accept the Terms of Service on the captive portal webpage before accessing the internet.
Troubleshooting Wi-Fi Issues
If you experience Wi-Fi connectivity or performance problems, try these basic steps first:
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Verify your network: Ensure laptops and phones are on EndicottWIFI, and TVs/consoles are on EndicottDEVICE.
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Forget the network and reconnect: Remove the saved network from your device's Wi-Fi settings and re-enter your credentials.
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Restart your device: Perform a full restart, not just putting the device to sleep.
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Use an Ethernet cable: For latency-sensitive devices like gaming consoles, use the wired network jack in your room.
If issues persist, consult our Wi-Fi Troubleshooting Guide.
Still stuck? If these steps don't work or something looks different than described, contact Campus Technology through the service desk. Tell us which step you got to and what you saw, plus:
- The network name you tried to join
- Your device and operating system
- The building and room you're in